Returns
INSTRUCTIONS FOR RETURNS AND EXCHANGES OF GOODS
Not happy with your purchase? Wrong size?
You can make any product purchased on officinetessili.store within 14 days from the delivery date.
Once the item arrives at our headquarters, you will be refunded the value of the item, but remember that the return shipping costs are at your expense.
Here's how:
Attention! If the price of the products you wish to exchange has changed since you placed your order, the price difference will not be refunded, whether in the case of a return or a size change.
Not happy with your purchase? Wrong size?
You can make any product purchased on officinetessili.store within 14 days from the delivery date.
Once the item arrives at our headquarters, you will be refunded the value of the item, but remember that the return shipping costs are at your expense.
Here's how:
- Please ensure that the products are in the same condition in which you received them, with all tags attached. Please note that washed, worn or stained products will not be exchanged or refunded.
- Contact us at the email address: officinetessili@gmail.com
- Remember to include the completed return form inside the package.
Attention! If the price of the products you wish to exchange has changed since you placed your order, the price difference will not be refunded, whether in the case of a return or a size change.